What other people can see
Which parts of my profile are public?
Your public profile shows the information you add and choose to display. Your email, full birth date and account credentials stay private.
Can other users see my exact location?
No. We do not show your live or home address. Location-based features show only the detail they need.
Are my messages private?
Messages are private to the conversation participants. If a user is reported, relevant chat history may be reviewed to investigate the report and help keep the community safe.
Can messages remain visible after I delete my account?
Yes. Messages you sent can remain visible to recipients after account deletion.
Can my profile appear in search engines?
No. User profiles do not appear in public search results.
Can other users see my email address?
No. Your email address is used for sign-in and account contact. It is not shown on your public profile.
Can other users see my full name?
No. Your profile shows your first name, not a private surname stored for a purchase or delivery.
Can other users see when I am online?
No. YayOrNay does not show a live online status. Your actions can still indicate recent activity.
How YayOrNay uses data
What personal data do you use?
We use the account, profile, activity and device information needed to provide, improve and support YayOrNay. Our Privacy Policy explains what we collect and why.
Do you sell my personal data?
No. We do not sell personal data. We share it only when needed to operate YayOrNay, complete a service, keep people safe or follow the law.
Do you use automated matching?
Yes. Potential matches are selected automatically by our matching algorithm using your profile, answers and preferences. No person manually decides who you should or should not match with.
Do you collect analytics or crash data?
Yes. We collect technical information to keep the app working and diagnose problems. Our Privacy Policy provides more information about the data we collect and how it is used.
Does your website use cookies?
Yes. Our website uses essential cookies and can use optional cookies when you allow them. Use the cookie controls on the website to change your choice.
Do you work with other companies?
Yes. We use other companies to help us run parts of YayOrNay. Our Privacy Policy explains what information we share, why we share it and how we protect it.
Can you process my data outside my country?
Yes. We can process personal data outside your country when operating YayOrNay. Our Privacy Policy explains where this happens and how we protect the data.
Permissions and communications
Is location sharing optional?
Yes. You can use YayOrNay without sharing your location, but some functionality will be limited. Allow location access to unlock more of what YayOrNay has to offer.
How do I revoke camera, photo, or location permission?
On iPhone, open Settings → Apps → YayOrNay, then change Photos, Microphone, Camera, Location or Notifications. On Android, open Settings → Apps → YayOrNay → Permissions; notifications may appear under a separate Notifications item. Menu names vary by device, and features that rely on a permission stop working while it is off.
How do I turn off push notifications?
On iPhone, open Settings → Apps → YayOrNay → Notifications and turn off Allow Notifications. On Android, open Settings → Apps → YayOrNay → Notifications and turn notifications off. Menu names vary by device.
How do I stop marketing or product emails?
Use the unsubscribe link in the email. We will still send essential messages about your account and purchases.
Managing your data and account
How do I request and download a copy of my YayOrNay data?
Tap in the bottom navigation, open , then select My Data. Choose the data categories and time range you want, then tap Request my data. Return to My Data to check the status and download the ZIP file when it is ready. Your download remains available for seven days.
How do I correct inaccurate personal data?
Tap in the bottom navigation to open the Account page. Use for editable profile details or for account settings. To correct a locked field, email support@yayornay.se from the address linked to your account.
How do I withdraw consent for optional data?
Tap in the bottom navigation to open the Account page, then use to remove editable information. You can also turn off the relevant permission in your phone's Settings. For a locked field or account-specific request, email support@yayornay.se from the address linked to your account.
How do I remove a profile photo?
Tap in the bottom navigation to open the Account page, then tap beside your profile photo. In Edit Profile, open the photo controls and tap Remove. At least one profile photo is required to use matching features.
What happens after I request account deletion?
We start closing your account as soon as you confirm. Your profile stops appearing to other users while we process the deletion.
Will deleting the app delete my personal data?
No. Removing YayOrNay from your phone does not delete your account or personal data. To close the account, tap in the bottom navigation to open the Account page, tap , scroll to Delete Account and confirm the deletion.
Policies and privacy complaints
Where can I read your policies?
Within the app, tap in the bottom navigation, tap , then scroll to Data Policies or Legal Information. Otherwise, you can read our policies at policies.yayornay.se.
How do I make a privacy complaint?
Please refer to our Privacy Policy for information about how to make a privacy complaint.
Still stuck after trying these answers?
For an account-specific issue that the Help Center and in-app feedback cannot solve.
Email Support