Reporting in YayOrNay
How do I report someone?
Open the person's profile and tap to open Safety Measures. Choose Report to open the Report Center, then follow the guided steps.
What can I report?
Report anything unsafe or against our rules. Use Unmatch when you only want to end the connection. For a safety or rule concern, choose Report to open the Report Center and follow the guided steps.
How do I report a suspected underage user?
Open the profile you are concerned about and tap to open Safety Measures. Choose Report to open the Report Center and follow the guided steps. If you no longer have access to the profile you want to report, email support@yayornay.se from the address linked to your account and include the details you still have.
Can I report someone after unmatching?
You can report someone in the app only while you still have access to their profile. Open the profile, tap to open Safety Measures and choose Report to open the Report Center, then follow the guided steps. If you no longer have access to the profile, email support@yayornay.se from the address linked to your account and include the account details you still have.
Can I report something that happened off the app?
The Report Center is primarily for rule breaches and safety concerns within YayOrNay, and our ability to verify incidents that happen off the app is limited. If the incident was connected to a YayOrNay Experience, we encourage you to report it and include the relevant context in the guided Report Center flow.
Should I include screenshots with a report?
No. You do not need to provide screenshots. Follow the guided steps in the Report Center.
Will someone know I reported them?
No. We do not tell the reported person who submitted the report. We can explain the rule concern to them without naming you.
What happens after I report someone?
We review reports and take appropriate action. We do not share private details about another account.
Can I see the status of a report I sent?
No. YayOrNay does not currently provide a way to track or view the status of a report you submitted.
Can I withdraw a report?
No. A submitted report cannot be cancelled. If you reported the wrong account or need to correct the information, email support@yayornay.se from the address linked to your account.
Can a report restore an old match or conversation?
No. Reporting will not bring back an old match or conversation.
Unmatching and unwanted contact
Can I block someone?
There is no separate Block button. Open Safety Measures and use Unmatch to end the connection. For a safety concern, choose Report to open the Report Center and follow the guided steps.
What should I do if someone asks for money or personal details?
Do not send anything. Open Safety Measures, choose Report to open the Report Center and follow the guided steps, then Unmatch. If you already paid, contact your bank immediately.
What if someone keeps contacting me outside YayOrNay?
We encourage you to keep interactions within YayOrNay, where our moderation and safety tools are available. If someone keeps contacting you elsewhere, block them on that service. If the behaviour is connected to their YayOrNay account, open their profile's Report Center and follow the guided steps. Contact local authorities if you feel threatened.
What should I do if someone posts my personal information?
Open the Report Center from the relevant profile or content and follow the guided steps. Avoid resharing the content and secure any affected accounts. Contact local authorities if there is a credible threat or immediate risk.
Meeting and urgent safety
How can I stay safe when meeting someone in person?
You are always in control. Meet in public, tell someone you trust and arrange your own travel. If the vibe feels off, trust your instincts and leave. You do not need to stay to be polite or worry about offending the other person. Compatibility is not a safety check.
What should I do if someone is in immediate danger?
Contact local emergency services immediately. YayOrNay Support and in-app reports are not emergency channels.
Account restrictions and security
Why was my account restricted or banned?
Check the notice in the app or your email. It explains the reason for the suspension. We do not allow accounts created to bypass a restriction.
What does an account warning mean?
Read our notice and follow the action it requests. If you believe it is wrong, use the appeal route shown in the notice.
How do I appeal an account decision?
Email appeal@yayornay.se from the address linked to the affected account and explain clearly what you believe is wrong.
How do I secure my account after a safety issue?
As long as the email address linked to your YayOrNay account is secure and private, no additional steps are required.
Still stuck after trying these answers?
For an account-specific issue that the Help Center and in-app feedback cannot solve.
Email Support